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 Fraud Alert  


October 2011

 
Visa / Master Card 2011 Scam
 

Fraud Alert news bulletin:

 

This is the latest, current Visa/MasterCard fraud. This is happening in the rapidly through the United States.

 

This fraud/scam is specifically "tricky" because the scammers provide YOU with all the information, except the one piece they want.

 

*Note, the callers do not ask for your card number; they already have it. The scam works like this:

 

Person calling will say something like this - 'This is (name), and I'm calling from the Security and Fraud Department at Visa. My Badge number is 12460, your card has been flagged for an unusual purchase pattern, and I'm calling to verify. This would be on your Visa card which was issued by (name of bank). Did you purchase an Anti-Telemarketing Device for $497.99 from a marketing company based in Arizona?' When you say 'No', the caller continues with, 'Then we will be issuing a credit to your account. This is a company we have been watching and the charges range from $297 to $497, just under the $500 purchase pattern that flags most cards. Before your next statement, the credit will be sent to (gives you your address), is that correct?' You say 'yes'. (This is a red flag because Visa/MasterCard will not send you the credit - they credit your card!)

 

The caller continues - 'I will be starting a Fraud Investigation. If you have any questions, you should call the 1-800 number listed on the back of your card (1-800-VISA) and ask for Security. You will need to refer to this Control Number. The caller then gives you a 6 digit number. 'Do you need me to read it again?

 

The caller then says, 'I need to verify you are in possession of your card'. They'll ask you to 'turn your card over and look for some numbers'. There are 7 numbers (MasterCard); the first 4 are part of your card number, the last 3 are the Security Numbers that verify you are the possessor of the card. (Visa only has the last three numbers on the back of the card) These are the numbers you sometimes use to make Internet purchases to prove you have the card. The caller will ask you to read the last 3 numbers to him. After you tell the caller the 3 numbers, he'll say, 'That is correct, I just needed to verify that the card has not been lost or stolen, and that you still have your card. Do you have any other questions?

 

After you say no, the caller then thanks you and states, 'Don't hesitate to call back if you do', and hangs up. You actually say very little, and they never ask for or tell you the card number. What the scammers want is the 3-digit PIN number on the back of the card. Don't give it to them. Instead, tell them you'll call Visa or MasterCard directly for verification of their conversation.

 

Visa/MasterCard will never ask for anything on the card as they already know the information since they issued the card.

 

If you receive a call like this, first hang up then report it to your local Police Department as well as call your issuing credit card company.

 

BUCKS COUNTY CRIMES AGAINST OLDER ADULTS TASK FORCE 

Bucks Co District Attorney's Office                 A Woman's Place (AWP)

  215-348-6344                                                         1-800-220-8116

Bucks Co Area Agency on Aging                     Bucks Co Office of Consumer Protection

   215-348-0510                                                         215-348-6060        

BucksCo Coroner's Office                                Bucks Co Register of Wills

  215-348-3852                                                         215-348-6265

Network of Victim Assistance (NOVA)           US Dept. of Health and Human Services

1-800-675-6900                                                     Investigations, Office of the Inspector General

                                         1-800-447-8477

 

      www.crimesaginstolderadultsbucks.org 

24 - Hour Hotline: 1-800-490-8505